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Klein Zelman
Report from Counsel September 2007
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David O. Klein, Editor
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Klein Zelman Rothermel LLP | 485 Madison Ave, 15th Floor | New York, NY 10022-5803 | (212) 935-6020
Company NameArticles Found in This Issue
Company Name SpacerCompany Name
FTC Wins Temporary Restraining Order with Asset Freeze Halting Unauthorized Debits by Prepaid Stored-Value Card Seller

THE FTC COMPLAINT:

The FTC alleged that defendants, EdebitPay, LLC, and others, violated Section 5 of the FTC Act by:

  1. the unauthorized debiting of consumer bank accounts;
  2. failing to disclose, or adequately disclose, that consumers' personal information will be used to debit a fee from their bank accounts and that the fee will be debited once they apply for a prepaid card; and
  3. misrepresenting that consumers are obligated to pay the fee when they did not consent to do so.

FACTS:

The FTC claimed that defendants:

  • market at least 22 prepaid cards (each card has its own website which consumers are invited to visit to obtain their card(s) of choice);
  • requested personally identifiable information from consumers applying for a card, e.g., bank account information;
  • made deceptive claims on their websites such as "No Annual Fees" and "No Security Deposit" without properly disclosing that they would use the consumers' information to debit the $159.95 fee; and
  • debited the $159.95 fee from consumers' bank accounts.

COURT ORDER:

  • The Court granted a temporary restraining order: (1) prohibiting the defendants from debiting consumers' accounts without authorization; (2) freezing defendants' assets; and (3) appointing a receiver.
  • The FTC is now seeking a permanent injunction barring defendants from future violations and a monetary judgment requiring them to relinquish any money received from improper past practices.

KZR

"...the Court found the critical issue to be 'whether SexSearch.com acted as an information content provider with respect to the information that plaintiff claims is false.'"
"...affords the website immunity from liability for a member's misrepresentation about his/her age"
SpacerCompany NameAdult Online Dating Service Entitled to § 230 Immunity

FACTS:

  • Defendant SexSearch.com is an online dating service.
  • SexSearch.com members are permitted to create member profiles, which are made up, in part, of responses to a list of specific SexSearch.com prepared questions available on the website.
  • Members may also upload photographs and video content to their profile.
  • Plaintiff, a gold member of SexSearch.com, located Jane Roe's profile, which indicated her age as 18 and included a photograph of her at her then-current age.
  • After chatting online, the two eventually met at Jane Roe's home and engaged in consensual sexual relations.
  • It turned out that Jane Roe was not 18, but rather a minor of 14 years of age.
  • Plaintiff was arrested on three (3) separate counts of engaging in unlawful sexual conduct with a minor.

COMPLAINT:

  • Plaintiff alleges that upon becoming a member of SexSearch.com, he reviewed the warranties and agreed to the membership Terms and Conditions and profile guidelines.
  • He contends that SexSearch.com warranted that "all persons within this site are 18+.
  • Plaintiff also alleges that the Terms and Conditions indicate that defendant promises to review, verify and approve all profiles on its website and remove materials depicting minors.
  • Based on these allegations, plaintiff brought 14 causes of action against defendant which the Court summarizes as either:
    1. defendant failed to discover that Jane Roe lied about her age, or
    2. the contract terms were unconscionable.

COURT REVIEW:

  • Is defendant entitled to immunity under § 230 of the Communications Decency Act?

  • Defendant is immune from liability from state law claims if:

    1. SexSearch.com is a "provider or user of an interactive computer service;"
    2. the claim is based on "information provided by another information content provider;" and
    3. the claim would treat SexSearch.com "as publisher or speaker" of that information.

COURT FINDINGS:

  • The Court found SexSearch.com immune from liability for the causes of action hinging on its failure to remove Jane Roe's profile, or its failure to prevent John Doe from communicating with her.
  • SexSearch.com is an interactive computer service because the website "functions as an intermediary by providing a forum for the exchange of information between third party users."
  • Regarding whether SexSearch.com is an information content provider (and therefore not entitled to immunity), the Court found the critical issue to be "whether SexSearch.com acted as an information content provider with respect to the information that plaintiff claims is false."
  • The Court held that SexSearch.com is not an Internet content provider because although it may have reserved the right to modify the content of member profiles in general, plaintiff did not allege that SexSearch.com specifically modified Jane Roe's profile.
  • The Court noted that SexSearch.com is effectively a "publisher" in the context of its "decisions relating to monitoring, screening, and deletion of content from its network…"

Merits of Individual Claims:

    Breach of Contract Claim Fails

  • Plaintiff alleges that defendants breached the contract by "permitting minors to become paid members" and by "deliver[ing] a minor to plaintiff for the purpose of sexual relations."
  • The Terms and Conditions specifically state that SexSearch.com does not "assume any responsibility for verifying the accuracy of the information provided by users of the service."
    Fraud Claim Fails

  • Plaintiff alleges that SexSearch.com fraudulently represented that "all persons on its site are '18+' years of age," and that it "verifies all members' profiles prior to posting" and that he "reasonably relied" on that representation.
  • The Court found that plaintiff cannot claim that he was misled or reasonably relied on that representation when the Terms and Conditions clearly state that the website did not guarantee (and took no responsibility for verifying) members' ages.
  • Further, the Terms and Conditions also state that "no information, whether oral or written, obtained by you from SexSearch.com or through or from SexSearch.com shall create any warranty not expressly stated in the TAC."
  • The Court also pointed out that plaintiff had the opportunity to confirm Jane Roe's age when he met with her in person.

SUMMARY:

Under these facts, the court found that an online dating website is not liable when a member lies about his/her age. More specifically, the Court broadly interprets § 230 and affords the website immunity from liability for a member's misrepresentation about his/her age.

KZR
SpacerCompany NameCircuit Vacates Injunction Against Spamhaus as Overbroad Sends Case Back to District Court

  FACTS:

  • e360 Insight is an Internet marketing company.
  • Spamhaus, an "Internet watchdog group," is a not-for-profit U.K. entity that maintains the "Register of Known Spam Operations" (ROKSO), a "3 strikes list" for Internet users that it believes are responsible for creating and distributing unsolicited commercial email.
  • Through ROKSO, Spamhaus publishes a list of persons or businesses that have been blocked by a minimum of three (3) Internet service providers (ISPs) for violating their respective terms of use.
  • e360 Insight brought an action against Spamhaus for placing e360 Insight on the ROKSO list without cause, alleging various tort claims. e360 Insight maintains that, at the time it was placed on the ROKSO list, it had never been blocked by an ISP.
  • Spamhaus first appeared in the case and then withdrew, believing that U.S. courts had no jurisdiction over a UK-based company.
  • The District Court entered a default judgment against Spamhaus in the amount of $11.7 million dollars and ordered it to remove e360 Insight from ROKSO.
  • Spamhaus moved to vacate the judgment which the District Court denied.
  • Spamhaus appealed.

DECISION:

  • The Seventh Circuit upheld the default judgment but struck down both the damage award and the injunction, and sent the case back to the District Court.
  • The Court further discussed the standard for obtaining a permanent injunction and noted that plaintiff did not meet the burden.
  • The Court pointed out that a default judgment establishes liability, but does not determine whether any particular remedy is appropriate. A more substantial inquiry is necessary prior to the entry of equitable relief.
KZR

""...permitting parties with no harm to invoke CAN-SPAM to collect millions of dollars surely is not what Congress intended when it crafted this 'limited' private right of action.""
"... plaintiffs are testing their luck by seeking statutory damages through a strategy of spam collection and serial litigation..."
SpacerCompany NameEmail Marketer Awarded Fees and Costs under CAN-SPAM



FACTS:

  • James Gordon is the registrant of the URL, gordonworks.com.
  • His business, Omni Innovations, is involved in software development and is an "anti-spam business," which entails notifying alleged spammers that they are violating the law and filing lawsuits if they do not stop sending email to the gordonworks domain.
  • Virtumundo and Adknowledge market products for their clients by transmitting email to interested consumers.
  • Plaintiffs brought an action against Virtumundo, Inc. et al, under the CAN-SPAM Act and various Washington State laws, claiming that the "from" lines of various email messages that Virtumundo had sent violated the law because they did not contain the name of the company or an employee.
  • The Court granted summary judgment in favor of defendants and dismissed plaintiffs' CAN-SPAM claims for lack of standing.
  • Defendants moved for attorneys' fees and costs.

COURT FINDINGS:

  • The CAN-SPAM Act authorizes costs and attorneys' fees "against any party."
  • CAN-SPAM provides a limited private right of action for a provider of Internet access service adversely affected by violators.
  • Plaintiffs had no statutory standing; the most significant harms listed by Congress in enacting the statute were ISP- or IAS-specific, going well beyond the consumer-specific burden of sorting through an inbox full of spam.
  • The Court explained: "permitting parties with no harm to invoke CAN-SPAM to collect millions of dollars surely is not what Congress intended when it crafted this 'limited' private right of action."
  • In determining whether to award fees, the Court applied the Fogerty standard - which includes review of factors such as frivolousness, motivation, objective unreasonableness and considerations of compensation and deterrence.
  • The Court awarded fees to defendants because:
    1. plaintiffs are testing their luck by seeking statutory damages through a strategy of spam collection and serial litigation (plaintiffs are parties to 10 additional cases similar to this one);
    2. plaintiffs are not the type of entities that Congress intended to possess the limited private right of action it conferred on adversely affected bona fide Internet access service providers; and
    3. plaintiffs' instant lawsuit is an excellent example of the ill-motivated, unreasonable, and frivolous types of lawsuits that justify an award of attorneys' fees to defendants under Fogerty.

KZRSpacerCompany NamePosting Modified Terms on Website is Unenforceable with respect to Existing Customer that Lacks Notice

FACTS:

  • Douglas contracted with America Online for long distance telephone service.
  • Talk America (TA) subsequently acquired this business from AOL and continued to provide telephone service to AOL's then existing customers.
  • TA added four provisions to the service contract: additional service charges, a class action waiver, an arbitration clause and a New York State choice of law clause.
  • TA posted the revised contract on its website.
  • Unaware of these changes, Douglas continued using TA's services for four (4) years.
  • After learning of the additional charges, Douglas filed a class action lawsuit charging TA with violations of the Federal Communications Act, breach of contract and violations of various California consumer protections statutes.
  • TA moved to compel arbitration under the revised contract.

DISTRICT COURT:

  • The Court granted the motion to compel arbitration.
  • Douglas petitioned for a writ of mandamus.

ISSUE ON APPEAL:

  • Whether a service provider may change the terms of its service contract by merely posting a revised contract on its website?

COURT OF APPEALS:

  • The Court of Appeals vacated the District Court's order compelling arbitration.
  • The Court held that Douglas was not bound by the terms of the revised contract because he was not properly notified of the changes.
  • The Court pointed out that: "Parties to a contract have no obligation to check the terms on a periodic basis to learn whether they have been changed by the other side."
  • Further, the Court noted: "Nor would a party know when to check the website for possible changes to the contract terms without being notified that the contract has been changed and how. Douglas would have had to check the contract every day for possible changes."

SIGNIFICANCE - Issue of First Impression:

  • The Court pointed out that: "The district court's order enforcing new contractual terms when a customer is only given notice of the terms by having the contract posted on the internet 'raises new and important problems' and addresses 'issues of law of first impression.'"
  • "This is the first time any federal court of appeals has considered whether to enforce a modified contract with a customer where the customer claims that the only notice of the changed terms consisted of posting the revised contract on the provider's website."
  • The Court did not elaborate on what "proper notice" would be.

KZRSpacerCompany NameFTC Halts Diet Product Email Marketing



SUMMARY OF ORDER:

  • A District Court Judge ordered defendants to stop sending unwanted and illegal email messages promoting hoodia weight-loss products and human growth hormone anti-aging products that the FTC alleges do not work as advertised.
  • The Court granted the FTC's motion for a Temporary Restraining Order (TRO) and asset freeze.

FTC COMPLAINT ALLEGES:

  • defendants sent email messages to consumers which then drove traffic to the defendants' websites (which sold two (2) types of products under a variety of names);
  • defendants claim that these products, respectively, are supposed to cause significant weight loss and dramatically reverse the aging process;
  • these claims are false and unsubstantiated;
  • the FTC database received over 85,000 email messages sent on behalf of the operation; and
  • the operation violated the CAN-SPAM Act by initiating commercial emails that:

    1. contained materially false and misleading header information;
    2. contained deceptive subject headings;
    3. failed to provide clear and conspicuous opt-out links; and
    4. failed to include a physical postal address.
Company Name SpacerCompany Name
Pro-Se Complaint against Google Dismissed



FACTS:

  • Gordon Roy Parker, a copyright owner, brought a pro-se complaint (represented himself) against Google, an Internet search engine.
  • Google provides users with the ability to access, search and post messages to the USENET -- a global system of online bulletin boards.
  • Parker alleged that third parties (and Google) infringed upon his copyright by copying and posting items to the USENET without his permission.
  • Parker also alleged that Google, through its search engine, provided users with links to websites that portrayed him in a negative light.

THE COURT:

The Third Circuit Court of Appeals affirmed the District Court's dismissal of Parker's complaint against Google. The Court held:

  1. Google is not liable for direct copyright infringement because Parker failed to allege that Google engaged in any volitional conduct by archiving USENET posts.
  2. Google is also not liable for contributory copyright infringement because Parker failed to allege that Google had the requisite knowledge of a third-party's infringing activity. The letters addressed to Google forming the basis of the allegations did not reference any specific copyrighted work.
  3. Google is not liable for vicarious copyright infringement because Parker failed to allege that Google had a direct financial interest in the purported infringing activity.
  4. Google is immune from liability for defamation, invasion of privacy and negligence under 47 USC § 230, as Parker failed to assert that Google is the information content provider of the statements at issue.
  5. Parker's trademark claim that Google's republication of his site amounted to a false designation of origin and represented unfair competition was dismissed for failure to allege a likelihood of confusion with respect to the origin of his works.
  6. Parker's trade disparagement claim was also dismissed for failure to allege that the statements about him were made in the context of commercial advertising or promotion.

 

 

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The purpose of our newsletter is to inform our clients of recent legal developments in different areas of law. It is not intended, nor should it be used, as a substitute for specific legal advice or opinions, since legal counsel may be given only in response to inquiries regarding particular situations. Readers should not act upon this information without seeking professional counsel.

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